Terms & Conditions

PRODUCT AVAILABILITY
It is possible that an item may sell out in our shop and become unavailable online. Not all items in our store are available online. You may also find that some products on our website are not available for purchase in our shop.

PERSONALIZED ITEMS
Please refer to our monogram, vinyl, and thread options, together with traditional monogram etiquette. All are located via links at the bottom of our website. Carefully consider the monogram font right for you prior to purchase. Orders cannot be changed, canceled or refunded once they are submitted.

ERRORS AND OMISSIONS
OBX Monogram Shop will not be responsible for any text, grammar, or spelling errors or omissions provided by the customer during the ordering process. Please review your order prior to submission.

CANCELLATIONS
Orders are immediately sent to production once they are submitted and cannot be canceled, modified, or refunded.

PRODUCTION
Unless otherwise noted in the product description, custom monogram orders generally take approximately three to five business days to produce. Our primary shipping method is Priority Mail through the USPS. When preparing your order for shipping, tracking information will be sent to your email address.

WEBSITE RESOLUTION
Due to the differences in device, laptop, and computer resolution, all colors viewed online and digitally should be considered approximate.